E-learning Developer

Kochi, India


We are looking for an E- Learning content developer to head the eLearning division of a Global Ecommerce Leader Company.

Reporting to the CEO, you will be responsible for creating customer facing content, including E-Learning tutorials, videos, user guides, and presentations for their software products for both customers, partners, and internal audiences. The primary focus will be to develop learning materials for technical audiences (developers, client IT staff, etc), so a basic technical background is critical. The ideal candidate for this position will have a demonstrated ability to deliver effective, user-friendly, and delightful digital content, be hands-on, comfortable working with highly technical, cross-functional teams in a fast-paced environment.


Analyze, plan, develop, and deliver E-training materials in multiple modalities including interactive eLearning modules, electronic documents, videos, webinars, tutorials, and other learning modalities for software applications 

Work with clients, partners, and internal stakeholders to identify user training needs and help design and deliver content in the format the most suitable

Translate SME information and product capabilities into clear, effective content that target personas can use with ease

Collaborate with software designers, developers, product managers, and other subject matter experts to ensure training needs are identified and met for clients and internal team members

Coordinate with internal and external subject matter experts to obtain required job and task information 

Implement and manage training templates and standards 

Ensure clarity, consistency, and quality across all deliverables

Oversee and manage multiple projects within specified timeframes 

Work with remote and local teams to meet critical project milestones

Consistently seek to improve learning materials through innovation, advancements in eLearning industry, and other opportunities for improvement

Implement cutting-edge, experiential programs

Other duties as required for success in the position


5+ years experiences creating technical documentation and/or e-learning content for software products

Ability to write to a technical and specialized audience using industry concepts and terms.

Demonstrable advanced communication skills (verbal, written, presentation). Ability to present to groups of people by communicating clearly and engaging trainees. 

Ability to organize and prioritize multiple projects 

Experience developing training materials for software developers, such as developer toolkit, SDK, etc. is a plus

Professional and polished demeanor 

Degree in Technical Communication, UX Writing, Computer Science, Information Design, or related field or equivalent experience. 


Expert in standard documentation suites such as MS Office is a must

Experience in E-Learning tools such as Articulate, RoboHelp or MadCap Flare, Camtasia and Captivate (or equivalent) preferred

Experience with Learning Management Systems (LMS) preferred

Experience with HTML, CSS, JavaScript, or other Web technologies is a plus

Experience with Jira and Agile processes is a plus


Ability to speak and write in English fluently

Ability to travel occasionally to work at international locations