E-learning Developer
Kochi,
India
Kochi,
India
JOB DESCRIPTION
We are looking for an E- Learning content developer to head the eLearning division of a Global Ecommerce Leader Company.
Reporting to the CEO, you will be responsible for creating customer facing content, including E-Learning tutorials, videos, user guides, and presentations for their software products for both customers, partners, and internal audiences. The primary focus will be to develop learning materials for technical audiences (developers, client IT staff, etc), so a basic technical background is critical. The ideal candidate for this position will have a demonstrated ability to deliver effective, user-friendly, and delightful digital content, be hands-on, comfortable working with highly technical, cross-functional teams in a fast-paced environment.
ESSENTIAL DUTIES/ RESPONSIBILITIES
Analyze, plan, develop, and deliver E-training materials in multiple modalities including interactive eLearning modules, electronic documents, videos, webinars, tutorials, and other learning modalities for software applications
Work with clients, partners, and internal stakeholders to identify user training needs and help design and deliver content in the format the most suitable
Translate SME information and product capabilities into clear, effective content that target personas can use with ease
Collaborate with software designers, developers, product managers, and other subject matter experts to ensure training needs are identified and met for clients and internal team members
Coordinate with internal and external subject matter experts to obtain required job and task information
Implement and manage training templates and standards
Ensure clarity, consistency, and quality across all deliverables
Oversee and manage multiple projects within specified timeframes
Work with remote and local teams to meet critical project milestones
Consistently seek to improve learning materials through innovation, advancements in eLearning industry, and other opportunities for improvement
Implement cutting-edge, experiential programs
Other duties as required for success in the position
SPECIFIC KNOWLEDGE & SKILLS REQUIRED
5+ years experiences creating technical documentation and/or e-learning content for software products
Ability to write to a technical and specialized audience using industry concepts and terms.
Demonstrable advanced communication skills (verbal, written, presentation). Ability to present to groups of people by communicating clearly and engaging trainees.
Ability to organize and prioritize multiple projects
Experience developing training materials for software developers, such as developer toolkit, SDK, etc. is a plus
Professional and polished demeanor
Degree in Technical Communication, UX Writing, Computer Science, Information Design, or related field or equivalent experience.
TECHNOLOGIES REQUIRED
Expert in standard documentation suites such as MS Office is a must
Experience in E-Learning tools such as Articulate, RoboHelp or MadCap Flare, Camtasia and Captivate (or equivalent) preferred
Experience with Learning Management Systems (LMS) preferred
Experience with HTML, CSS, JavaScript, or other Web technologies is a plus
Experience with Jira and Agile processes is a plus
OTHER REQUIREMENTS
Ability to speak and write in English fluently
Ability to travel occasionally to work at international locations
We are looking for an E- Learning content developer to head the eLearning division of a Global Ecommerce Leader Company.
Reporting to the CEO, you will be responsible for creating customer facing content, including E-Learning tutorials, videos, user guides, and presentations for their software products for both customers, partners, and internal audiences. The primary focus will be to develop learning materials for technical audiences (developers, client IT staff, etc), so a basic technical background is critical. The ideal candidate for this position will have a demonstrated ability to deliver effective, user-friendly, and delightful digital content, be hands-on, comfortable working with highly technical, cross-functional teams in a fast-paced environment.
ESSENTIAL DUTIES/ RESPONSIBILITIES
Analyze, plan, develop, and deliver E-training materials in multiple modalities including interactive eLearning modules, electronic documents, videos, webinars, tutorials, and other learning modalities for software applications
Work with clients, partners, and internal stakeholders to identify user training needs and help design and deliver content in the format the most suitable
Translate SME information and product capabilities into clear, effective content that target personas can use with ease
Collaborate with software designers, developers, product managers, and other subject matter experts to ensure training needs are identified and met for clients and internal team members
Coordinate with internal and external subject matter experts to obtain required job and task information
Implement and manage training templates and standards
Ensure clarity, consistency, and quality across all deliverables
Oversee and manage multiple projects within specified timeframes
Work with remote and local teams to meet critical project milestones
Consistently seek to improve learning materials through innovation, advancements in eLearning industry, and other opportunities for improvement
Implement cutting-edge, experiential programs
Other duties as required for success in the position
SPECIFIC KNOWLEDGE & SKILLS REQUIRED
5+ years experiences creating technical documentation and/or e-learning content for software products
Ability to write to a technical and specialized audience using industry concepts and terms.
Demonstrable advanced communication skills (verbal, written, presentation). Ability to present to groups of people by communicating clearly and engaging trainees.
Ability to organize and prioritize multiple projects
Experience developing training materials for software developers, such as developer toolkit, SDK, etc. is a plus
Professional and polished demeanor
Degree in Technical Communication, UX Writing, Computer Science, Information Design, or related field or equivalent experience.
TECHNOLOGIES REQUIRED
Expert in standard documentation suites such as MS Office is a must
Experience in E-Learning tools such as Articulate, RoboHelp or MadCap Flare, Camtasia and Captivate (or equivalent) preferred
Experience with Learning Management Systems (LMS) preferred
Experience with HTML, CSS, JavaScript, or other Web technologies is a plus
Experience with Jira and Agile processes is a plus
OTHER REQUIREMENTS
Ability to speak and write in English fluently
Ability to travel occasionally to work at international locations